When I right click on a document in any of my OpenDrive directories and choose properties, the version tab won't populate. it spins it's wheels for about 30 seconds then fails with the message "Please, check your internet connection or firewall settings". I have verified through the web interface that the version information is there. We are running a SonicWall; but I don't immediately see any suspect port closings or other configuration options likely to yield this error. I've searched the site for information on this problem, maybe a port I could/should open; but no joy. This problem persists across all computers on the network that I have looked at.
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2 comments
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OpenDrive Admin Clark,
Thank you for bringing this to our attention. If you haven't already, please submit a ticket to our support center in order to allow us access to your account details and exchange private information about your system. We are dedicated to providing the best OpenDrive experience possible and will not rest until you are satisfied.
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Admin This bug was already fixed and versions are now available in file properties.
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