I can't seem to stream MP3s using the iPhone app on my iPhone nor my iPad. When I tap an MP3, the player comes up for a second, then disappears, but the song does not play.
Is there a solution for this, or one in the works?
Thanks for the help.
A
I can't seem to stream MP3s using the iPhone app on my iPhone nor my iPad. When I tap an MP3, the player comes up for a second, then disappears, but the song does not play.
Is there a solution for this, or one in the works?
Thanks for the help.
A
There are different reasons why this is happening. We have an updated iOS app that addresses a lot of file access issues, especially with iPhones, but there may still be some specific issue that we don't know about that is causing this to occur.
We have tested this feature and verified repeatedly that users should be able to touch an MP3 file and have it play with no problems. If you are still experiencing this problem, please let us know through a support ticket so we can assist you one-on-one, and we will publicly post the results for all to see once we help you through the issue.