I just signed up for OpenDrive today to back up some video files, but OpenDrive keeps crashing my browser after about ten minutes. So far it has crashed both Firefox and Safari. Is this a common occurrence? Am I doing something wrong? It's getting a bit frustrating,
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3 comments
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Sales Support Manager Hi Douglas,
Haven't heard any reports of this yet. Would you be able to provide us with some more information?
- Browser type
- Operating system
- What page you are on when OpenDrive Crashes (Files Page, Sign in, Upload?)
- Has this happened only at OpenDrive? Perhaps try a reboot and go first to OpenDrive to see if this happens again
Feel free to open a support ticket if you would like. We can address the issue more thoroughly there.
Thanks!
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Douglas Woodhouse This happens repeatedly while I am in the process of uploading files. I am using Mac OS X 10.5.8, and the browsers I have tried are Firefox (version 3.6.25) and Safari (version 5.0.6). This has only been a problem with OpenDrive; everything else works fine.
Thanks!
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OpenDrive Admin Please make sure that the browser you are using is the most current version. We are constantly and diligently upgrading our website to ensure smooth and effortless service, and this should no longer be an issue as long as the most current browsers are being used.
If you are still having problems with your browser crashing, please submit a request through the support enter and we will diagnose the problem quickly.
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