2

Failed to write file to disk

Mark Breuer

August 30, 2017 02:46

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Anyone else seeing this error from a web browser?  I can't write new files via webdav either.

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3 comments

• 0
  
  AMS Sync August 30, 2017 21:52

  Yes. We have had ongoing issues with this for some time now. The response we got from a support ticket was: "The intermittent errors you have been getting is due to the server upgrades that we have been doing to improve speed and performance" but all we are seeing is a significant decrease in performance.

• 0
  
  Mark Breuer August 30, 2017 22:45

  I had opened a ticket with them, same basic response, the web interface seems to be working but even just trying to touch and create a new file from a linux host mounted with webdav I get the error: "touch: setting times of âtestâ: No such file or directory"

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  adam nussbaum October 18, 2017 18:40

  I too am having severe problems....using both the web interface and the app on my desktop. I opened a ticket two weeks ago and  just got off the phone with them..."still having problems" I'm suspecting some serious problems.
  
  Here is the transcript of my ticket.

  Arden Baino, Oct 11, 1:59 PM EDT:

  Hello Adam, 
  
  We apologize for the delay. We had a minor setback in resolving the partition issue but we are hoping to have it sorted out within the week. For the feature request, we have not received an update yet from our developers but we followed up again and let you know immediately if there is an update. 
  
  Sincerely, 

  Arden Baino
  
  Customer Service Specialist
  support.opendrive.com

  
  adam nussbaum, Oct 10, 5:13 PM EDT:

  When shall we expect some type of response for either issue?

  
  Arden Baino, Oct 6, 2:35 PM EDT:

  Hello Adam, 
  
  Our developers are working on the issues. Please stand by for our update. We have also submitted a feature request regarding the data check you described and we will update you on that as well once there is a response from our development team.  
  
  Thank you, 

  Arden Baino
  
  Customer Service Specialist
  support.opendrive.com

  
  adam nussbaum, Oct 6, 12:22 PM EDT:

  This issue has been going on for a couple days, unless the partition you are mentioning has been offline for the same amount of time it’s a separate issue and needs attention.

  Please don’t be so obtuse.

  
  Admin, Oct 6, 12:13 PM EDT:

  Regarding the file being temporarily unavailable, we have one storage partition that is offline at the moment for unscheduled maintenance and we hope to have it online in the next 4 hours.