An Apology for Downtime on December 21, 2012

Dear OpenDrive Users:

We would like to apologize for the downtime today, December 21st. The downtime was affecting access to the web interface and drive applications. We understand that access to your account and your files is important, and we apologize for any inconvenience this may have caused.

The issue was related to hardware failure, and it took much longer than expected for our services to return to normal. All services have been restored, and there are no issues with accessing the website or the drive applications now.

Although access to our service was not available, account information and data have not been affected. With the service restored, accounts and files can be accessed as they were prior to the downtime.

Again, we would like to offer our sincerest apologies. We appreciate our customers and we are constantly striving to provide reliable service.

If you have any questions or concerns, please do not hesitate to contact us. We will be happy to assist you in any way we can.

Sincerely,

The OpenDrive Team

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