OpenDrive Knowledge Base/Community/Community Support Forum

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all pictures in my storage not display

arif yusof
asked this on December 28, 2011 08:58 pm

i have upload few pictures previously. yesterday, i open my blog and the pictures that i host at opendrive not display. i check with opendrive, i though the opendrive server is down or something wrong, but the website is working properly. please help me to fix this error. thank a lot.

 

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Gwen Reed
Ajax_loader_small Answer

see this post:  http://support.opendrive.com/entries/20822078-unable-to-access-data-stored-in-opendrive
as of Jan 3,2012 problem ongoing... fix by the weekend?

Current Status: Known Issue -- Resolution in Progress

A drive failure at our San Jose Datacenter occurred December 28th, 2011. The incident is affecting a few number of users who's files are currently being restored from backup. This process may take a few days to restore the information. The incident is under investigation and more information is forthcoming.

We apologize for this incident and are not only working to correct it as soon as possible but also improve our quality control operations to avoid drive failure such as this in the future. Our standard operating procedure allows for multiple drives to fail without interruption, however this incident managed to pass through two fail-safes in place. We will have data restored as soon as possible.

January 04, 2012 02:57 pm.